Cal State LA Careers

Associate Director, Office for Students with Disabilities - Reannounced

Apply now Job no: 501521
Work type: Management (MPP)
Location: Los Angeles
Categories: MPP, Administrative, At-Will, Full Time

Job ID: 501521; 05/06/2022


California State University, Los Angeles, invites applications for the above Administrator II position.

The University:  California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system.  The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service.

As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive.

The Position: Under the general direction of the Director of the Office for Students with Disabilities (OSD), the Associate Director provides leadership for the development and continuous improvement of comprehensive retention and graduation support services to students with disabilities. The Associate Director ensures that University policies, procedures, protocols, and practices are in compliance with relevant legislation and system-wide policies. Works with campus constituents, including but not limited to, administrators, deans, program chairs, faculty, staff, and students. The incumbent oversees the delivery of disability-related support services including, but not limited to priority and early registration; alternative testing, notetaking, and reader services; sign-language interpreters; real-time captioners/transcribers; OSD orientation; assistive technology lab oversight and training; and conversion of instructionally-related materials to E-text and/or Braille format. The incumbent supervises, directs, trains, monitors, and evaluates the performance of front office/front-line personnel such as the alternate testing of deaf and hard of hearing coordinators, administrative assistants, casual workers, and student assistants; ensures the consistency of information disseminated to students; oversees and makes necessary adjustments to support staff workflow and assignments; works with the OSD Director to review the verification of disability and eligibility criteria practices, as well as the prescription of appropriate support services and accommodations in compliance with Americans with Disabilities Act as Amended (ADAAA) in 2008 and the CSU Policy on the Provision of Accommodations and Support Services to Students with Disabilities (EO 926); collaborates with Information Technology and Student Information Systems (GET) to secure the Accessible Information Management (AIM) OSD online system and maintain usability for students with disabilities; and provides support to the OSD Director in the preparation of budget proposals including, but not limited to, General Fund, Student Success Fee (SSF), and/or Instructionally Related Activities (IRA).

The incumbent will: supervise the security of student records and maintain appropriate disability element coding of such records required by the CSU Chancellor's Office and University policies; support the requirements of the WorkAbility IV Grant; oversee the staff of the Assistive Technology Learning Center (ATLC) and the Alternative Media Production Center (AMPC); participate in the Cal State LA CARE Team in lieu of OSD Director as needed; develop a student mentoring program in collaboration with OSD Director; serve as a contact to work with student challenges, explain policies, and develop solutions to unique problems; plan, implement and evaluate the OSD Information Sessions for new students and University professionals; lead and support the Division of Student Life Assessment Planning for the OSD; keep current regarding CSU and related state and federal guidelines that effect OSD policies; and represent the OSD Director, the unit, and the University on assigned committees and at on-and-off campus meetings.

The incumbent will: lead and support once a semester training and development session for support staff; develop, implement, and evaluate customer service protocols for all unit staff and evaluate OSD documentation policies and procedures to ensure the appropriate implementation of support services; collaborate with University faculty, staff, and personnel, to ensure an appropriate and timely delivery of support services for students with disabilities; and support University recruitment activities such as, but not limited to, Preview Day, University Orientation, and Cal State LA Pop-up Days for the OSD.

Required Qualifications and Experience: Equivalent to a bachelor's degree in one of the behavioral sciences or a job-related field and three years of experience in a progressively responsible position working with students with disabilities and/or coordination and management of an office within student services with a background in counseling within a college or university setting. Knowledge and ability to work with students individually and in groups. Ability and experience in working with faculty, administrators, and staff in an academic setting. Ability to act decisively under stressful situations.

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system-wide policy can be found at and questions may be sent to

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Preferred Qualifications: Master's degree in one of the Behavioral Sciences, or a job-related field. Demonstrated knowledge, ability, and experience working with the Americans with Disabilities Act of 1990 and Rehabilitation Act of 1973 as they apply to reasonable accommodations for students with disabilities. Knowledge and ability to work with the diverse area of students with disabilities (SWD) and the prescription of services to meet their learning needs and/or accommodations required under by federal and state mandates.

Compensation: Salary is commensurate with experience and qualifications. A comprehensive benefits package is provided.

Appointment:  The Administrator II appointment will be made under the guidelines for management and supervisory employees of the California State University.  All rights and benefits associated with this appointment are governed by the Management Personnel Plan. 

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Closing Date:  Review of applications will begin on May 23, 2022, and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State University, Los Angeles employment application is required. Resumes will not be accepted in lieu of a completed application.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

Advertised: Pacific Daylight Time
Applications close:

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