Cal State LA Careers

Veterans Benefits Coordinator

Apply now Job no: 505427
Work type: Staff
Location: Los Angeles
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Job No: 505427; 10/1/2021

Administrative Support Coordinator I
Veterans Resource Center

Salary Range: $3,064 - $5,148/Monthly

Work Schedule: Full-Time, Monday – Thursday, 9:00 a.m. to 6:00 p.m. Friday 8:00 a.m. to 5:00 p.m.; non-exempt classification.

Essential Functions: Under the direct supervision of the Veterans Resource Center (VRC) Director, the Veterans Benefits Coordinator will provide student and administrative support. The incumbent will provide information to prospective and current military connected students and assist the School Certifying Official (SCO) in the certification process of federal, state, and local education benefits. The incumbent will coordinate with the Office of Admissions and Recruitment in assisting prospective student veterans with the admission process and the veteran’s admission exception program; the SCO to ensure U.S. Department of Veterans Affairs (VA) and California Department of Veterans Affairs (CalVet) education benefits are processed; and the clerical and administrative support functions of the VRC. The incumbent will provide administrative support for the completion of programs and projects, including but not limited to transition workshops; educational programming; faculty/staff training; Veterans Day Ceremony; Veterans Graduation Dinner; transfer student veterans orientation; preadmission presentations; community college recruiting events; and military education fairs; planning and coordination of VRC schedules for the staff and student assistants, including training and professional development activities; provide training for VRC staff on changes in federal and state regulations for military connected student educational benefits; make recommendations for successful policy implementation within the campus and VRC, as needed; assist students who are called to active duty, working with faculty and staff to ensure they transition back after their service including, leave of absences, refund of tuition/fees, financial aid issues, course rescheduling, etc.; in the reconciliation of charges for education benefits in conjunction with the Cashier's Office, VA, and CalVet; work with the Cashier's Office to ensure proper reconciliation on all bills presented to the campus from the VA and will assist in ensuring that the monies provided for tuition are credited to the correct student accounts; assist the VRC Director with gathering, analyzing, and reporting data about prospective and current military-connected students; compile reports based on information gathered as required by the VRC Director, Office of Institutional Effectiveness, CSU Chancellor's Office, or governmental agencies; enable certification of VA and CalVet education benefits under supervision of the VRC Director; attend appropriate training from federal and state benefit agencies; serve as primary contact for VA and CalVet eligible students; assist in scheduling and supervising VA work-study student; interpret policies and procedures; provide training in standard office procedures and coordinate and work with individuals at all levels within the university.

Required Qualifications & Experience: Equivalent to three years of general office experience, which includes providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function. The incumbent must have thorough, detailed knowledge of applicable university infrastructure, policies, and procedures; and budget policies and procedures, and standard business math. The incumbent must have excellent writing and communication skills. The incumbent must have the ability to work independently and prioritize multiple projects; draft and compose correspondence and standard reports; and handle a broad range of interpersonal contacts, including those at a higher level or sensitive in nature. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered.


CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at and questions may be sent to

Desired Qualifications: Equivalent to graduation from a four-year accredited college or university. Experience with and/or knowledge of VA and CalVet benefit programs. Knowledge of CSU and Cal State LA policies, procedures, and regulations. Understands the needs of military veterans, especially those in higher education. Demonstrated time management skills, ability to work independently, and a proven team member that can accomplish multiple tasks or projects. Prior military service is preferred.

Closing Date: Review of applications will begin on October 15, 2021 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED.  RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.


The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678


Advertised: Pacific Daylight Time
Applications close:

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