Essential Functions: Under the supervision of the Resource Manager for the Charter College of Education (CCOE), the Information Technology Consultant (ITC), in collaboration with a second ITC, is directly responsible for planning, organizing, implementing, and operating a broad spectrum of computer-based systems and educational technology in support of the CCOE mission and abiding by CSU System and campus policies, standards, and procedures related to information security and accessibility standards. The incumbent will: 1). provide direct support and training to faculty and staff to increase their computer software/hardware skills, including with virtual synchronous instruction and meetings and their utilization of university baseline TECs and ECs (Technology Enhanced Classrooms and Electronic Classrooms), and other college assigned labs and lecture classrooms with computers; 2). maintain and keep track of college IT equipment and software inventory including oversight for computer Baseline refreshes including installing, reimaging, modifying and configuring PC and Apple computers and servers; 3). recruit, hire, train, supervise and evaluate, student employees who assist and support CCOE technology needs; 4). troubleshoot hardware, software, and network problems, and submit appropriate trouble tickets and thus serve as the liaison between designated offices, the University’s Information Technology Services (ITS), and the CCOE; 5). provide technical advice and expertise in the evaluation, purchase, upgrade, and maintenance of software and/or hardware resources including the design and implementation of new and upgraded electronic systems; 6). work with faculty academic program coordinators, division chairs and their staff, the staff of the CCOE Office of Student Services, the Dean, and the CCOE Communications Specialist to design and maintain program, unit and college websites (including accreditation-related websites/SharePoint Sites/Dashboards); 7). maintain and manage CCOE data and web servers and assist staff with Excel and Microsoft Access; 8) assist with special events such as academic program orientations, conferences, and others held by the CCOE virtually or on campus including support for unforeseen events (such as the technological needs in the business continuity plans); 9). coordinate and manage humanoid robots and project(s) as needed in collaboration with faculty and 10). perform other related duties, including participating on the King Hall Emergency Evacuation Team.
Required Qualifications & Experience: A bachelor's degree from an accredited college or university in computer science, information systems, educational technology, or related fields, or similar certified coursework in applicable fields of study; and two years of computer user consultation with an emphasis in a multi-platform computing environment. Incumbent must possess a thorough foundation of knowledge and skills in technical information systems and application program packages; web design applications; equipment platforms (Apple and PC); reference database systems and sources; and training methods. Thorough understanding of networks; data communication; and multimedia systems and security. Must be proficient in MS Office. Knowledge and skills in technical information systems and application programs, equipment platforms, training methods, understanding of networks, data communication, and multimedia systems with knowledge of how these technologies meet accessibility standards and or recommendations.
CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system-wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to OfficeHRM@calstatela.edu.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Preferred Qualifications & Experience: Experience in academic setting at a post-secondary institution.
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.
In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.
Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.
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