Job#521209; 1/4/2023

STUDENT PERSONNEL TECHNICIAN, FINANCIAL AID
Student Financial Aid

Salary Range: $3866- $5440/Monthly

Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m. or Monday – Thursday, 9:00 a.m. to 6:00 p.m., Friday 8:00 a.m. – 5:00 p.m. Temporary appointment expires on or before one year from date of hire; appointment may be extended, may become permanent; non-exempt classification.

Essential Functions: Under the direct supervision of the Associate Director of Financial Aid, the Student Personnel Technician disseminates financial aid information to students, prospective students, parents, faculty, staff, campus community members, and external agencies involved with the administration and delivery of financial aid. The incumbent will: obtain, analyze and evaluate data for specific use; advise and assist students in selecting and processing financial aid contracts; keep records and write clear reports; and establish and maintain cooperative working relationships with students, faculty and co-workers.

Required Qualifications & Experience:  Equivalent to two years of responsible general clerical experience in a college or university financial aid office which has demonstrated acquisition of a practical understanding of the policies and procedures of financial aid programs. General knowledge of interviewing techniques; thorough knowledge of the policies and procedures of the various financial aid programs available at the CSU; and knowledge of standard office procedures and practice. Must have strong customer service skills, excellent oral and written communication skills; basic computer skills and ability to learn new information and computer programs/systems. Ability to sustain a working knowledge of the changes in financial aid programs; work under supervision and within assigned timelines; handle large volumes of work, keep track of many details, and perform work with high levels of accuracy in a fast-paced environment. Demonstrated interest and ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

Desired Qualifications:  Experience with PeopleSoft, On-Base imaging system, printers, and copiers.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Closing Date: Review of applications will begin on January 18, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678