Cal State LA Careers

Senior Director, Enterprise Applications

Apply now Job no: 525684
Work type: Management (MPP)
Location: Los Angeles
Categories: MPP, Administrative, At-Will, Full Time

Job No: 525684; 3/16/2023



California State University, Los Angeles, invites applications for the above Administrator III position.


The University:  California State University, Los Angeles (Cal State LA) is one of 23 campuses within the California State University system.  The University is the premier comprehensive public university in the heart of Los Angeles. We offer nationally recognized programs and our faculty have a strong commitment to scholarship, research, creative pursuits, and service.

As a federally recognized Hispanic-serving (HSI) and Asian-American, Native American, and Pacific Islander-serving institution (AANAPISI), Cal State LA recognizes the transformative power of education and embraces its duty to identify and serve the needs of all of its students. The University is committed to creating a community in which a diverse population of students, faculty, and staff can thrive.  


The Position: Under the general direction of the Deputy Chief Information Officer for Information Technology Services (ITS), the Senior Director, Enterprise Applications, leads an IT professional team in building out the next-generation platform and architecture for Cal State LA’s modernization and growth needs. As a key member of the ITS leadership team, the Senior Director reports to the Deputy CIO and provides strategic planning, operational guidance, and implementation leadership to campus units providing best-fit solutions to campus administrative and academic business needs. In addition, the Senior Director, Enterprise Applications, will be a champion for building the cloud first strategy as well as implementing best-in-class cloud solutions and integrations that deliver web services and application platforms that meet end-user needs. California State University Los Angeles Information Technology Services (ITS) is undergoing a transformational change process and seeks to completely redesign its approach to designing and delivering campus enterprise systems. This effort aims to improve the end-user experience, support the increasing need for analytics, enable technology modernization based on business process redesign, and integrate campus application systems to deliver value to campus stakeholders.
Major responsibilities include leads the assessment, architecting, and implementation of campus-wide enterprise systems, integration with other systems, streamlining business processes, and designing multi-year technology roadmaps; lead the design, development, and implementation of an enterprise service platform for delivering and integrating administrative applications, student information system applications, and web services through the leadership and management of 17+ ITS professionals; delivering technical and functional lead oversight on implementing a campus workflow and document management solution, working closely with business partners to develop requirements, verify business processes, and implement solutions per strategic priorities and roadmaps; and collaborating with Deputy CIO and Operations leadership on the deployment of reliable, standardized enterprise applications, platforms, and infrastructure. Develop strategic and operational priorities, and adopt ITIL best practices for incident, change, and problem management.

Required Qualifications & Experience: Bachelor’s degree in any major from a four-year accredited college or university. Minimum of ten years of comprehensive experience with Enterprise Resource Planning Solutions (Student Administration), Finance, and/ or Human Resources Management. The incumbent must have general experience in evaluating and implementing the latest developments in advanced technologies and information systems and merging new technologies into existing ones. The incumbent must have working knowledge of data warehouse, Single Sign-On (SSO), Application Programming Interface (API), full stack mobile development, Office 365, Tableau, Microsoft Identity Management System, Drupal content management environment, EAB, ServiceNow, and Degree Planner; technical knowledge of client-server networks, SQL, SQR, and SQL Query; technical, procedural, and functional knowledge of the interrelationship between the user/institutional need to access data and the requirements for data presentation; technical knowledge and understanding of accessibility mode within Student, Financial, and HRM systems; learning management systems such as Canvas, including the ability to integrate with campus systems; knowledge and testing experience in mobile application development and support;  project management methodologies, tools, resource planning, and change management principles and business processes; MS 2013 Professional Office software, including Word, Excel, Access, Project, Visio, and Outlook; security and information integrity requirements; and state and federal laws and regulations affecting the handling, access, storage, and disposal of confidential information. The incumbent must have demonstrated success in managing complex, long-term projects in higher education and project management responsibilities for institution-wide system implementations and conversions. The incumbent must have the ability to comprehend strategic plans and directions and integrate them into daily operations through information technology application implementations; comprehend institution needs and requirements through preparation of needs analysis and feasibility studies that reflect desired outcomes; create and manage disaster recovery measures for administrative systems; work with external vendors; communicate effectively both orally and in writing, as well as solid constructive listening skills; coordinate multiple projects and tasks without the loss of integrity to work, as well as organizing, monitoring, and guiding others to ensure desired outcomes are achieved; and collaborate with the ITS managers and directors to produce internal ITS semester and year-end reports. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.


CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The system-wide policy can be found at and questions may be sent to


California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.


As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Graduate degree is from an accredited college or university. Experience with Oracle Business Intelligence Enterprise Edition tools, Oracle and the Oracle toolset, Oracle Fusion Middleware, or equivalent; working in higher education; and experience planning and directing the activities of professional and technical personnel involved in the design, development, and systems analysis functions required to install and implement software purchased from outside vendors, cloud-sourced solutions, or new computer application programs; data integration and the specification of data services; and with a wide range of application software packages, working knowledge of IT-related products and services, and general knowledge of other areas of IT. Demonstrated knowledge of the systems development life cycle, structured analysis, design and programming techniques, programming languages, file access methods, web-based tools/solutions, system utilities, and development tools, application software packages, and PC-based packages used in the development or support of production systems; of desktop and business/technical support systems, including working knowledge of microcomputer and workstation hardware, operating systems, and network hardware and software; and of supervisory and leadership techniques in managing staff. Experience in supervising and managing students and other employees in a university environment. Excellent oral and written communication skills, including effectively presenting technical topics to individuals and groups with potentially varying levels of technical sophistication. Demonstrated broad, state-of-the-art technology awareness that can be applied creatively to business problems and opportunities. Demonstrated a comprehensive understanding of how system management actions affect other systems, system users, and dependent/related functions. Ability to understand and model complex knowledge-intensive processes; investigating, negotiating, and selecting vendor services and vendor communication; and oversee and develop tools to aid day-to-day operations and functions. A desire to have an impact, a drive for change, and a passion for leading the pack.


Compensation: Salary is commensurate with experience and qualifications. Salary range is $6,250 - $20,063/monthly. A comprehensive benefits package is provided.


Appointment:  The Administrator III appointment will be made under the guidelines for management and supervisory employees of the California State University.  All rights and benefits associated with this appointment are governed by the Management Personnel Plan. 


Closing DateReview of applications will begin on March 30, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A completed online Cal State University, Los Angeles employment application is required. Resumes will not be accepted in lieu of a completed application.


This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.


In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678




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