Cal State LA Careers

Lead Coordinator, Peer Engagement

Apply now Job no: 527050
Work type: Staff
Location: Los Angeles
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time

Job No: 527050; 5/2/2023

Student Services Professional III
Center for Academic Success/Undergraduate Studies

Salary Range: $5,025 - $7,159/Monthly 

Work Schedule: Full-Time, Monday – Friday, 8:00 a.m. to 5:00 p.m.; exempt classification.

Essential Functions: Under the direct supervision of the Executive Director of the Center for Academic Success, the incumbent will serve as lead SSP for coordinating efforts to improve the success of students supported by the Peer Engagement/Leader program. Incumbent will recruit, hire, and train, a team of student-employees who will deliver a curriculum focused on equity and engagement to first year students. Incumbent will analyze data, write reports, and make recommendations about how to support student success and equity for this group of students. Incumbent will focus on how to promote equity for all students through support services that address belonging and relationship-building by working with student employees on developing positive mentor relationships with first year students. Specific responsibilities include providing leadership and guidance to CAS team members and ensuring that student interactions are captured and recorded using existing campus technologies. In addition, the incumbent will work closely with colleagues and instructional departmental coordinators to recommend best practices and integrate support with classroom instruction. This position supervises peer leaders.

Required Qualifications & Experience: Equivalent to graduation from a four-year accredited college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Equivalent of three years of progressively responsible professional student services work experience. The candidate must demonstrate excellent communication and interpersonal skills; excellent organizational skills; excellent written and oral communication skills including the ability to communicate by phone, email and in-group settings. The incumbent must have the ability to plan, organize and prioritize work; develop and maintain database systems; establish and maintain effective working relationships with others; exercise tact, courtesy, alertness and good judgment when responding to others; to multi- task, complete assignments in a timely fashion, and work under pressure; be computer literate and be proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint; and understand standard office procedures. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.


California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.


As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.



Closing Date: Review of applications will begin on May 16, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.


The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678


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