Cal State LA Careers

Administrative Support Coordinator

Apply now Job no: 527492
Work type: Staff
Location: Los Angeles
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

Job No: 527492; 05/03/2023

Administrative Support Coordinator
Administrative Support Coordinator II
College of Education - Dean's Office

Salary Range: $3,681 - $6,034/Monthly

Work Schedule: Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; non-exempt classification.

Essential Functions: The incumbent provides clerical and technical support for the office of the Associate Dean for the College of Education (COE). The incumbent processes various petitions related to graduation, including doctoral program, admissions to the college, successful graduate study, and graduation for the Associate Dean’s approval, and prepares memos as needed to other offices on behalf of the Associate Dean. The incumbent demonstrates technical and customer service skills to use CRM tools to communicate with applicants to graduate programs in the COE and manages inquiries and eligibility for application review within the college. The incumbent coordinates graduate admission e-files and graduate admission recommendations from divisions and the Office for Student Services. Under the supervision of the Administrative Analyst/Office manager, the incumbent produces materials required for various meetings/committee meetings, disseminates approved master’s and doctoral (graduate) program materials, applications, handbooks, letters, and assists in the preparation of program information flyer/plans, organizes files for accreditation and program review, assists with data collection, development of charts and tables and other information required for office operations, and college-wide improvements and accreditation preparation. The incumbent assists the Administrative Analyst and Associate Dean with reviewing and ensuring the accuracy of all graduate GET templates, program plans, course substitutions, transfer work, and other requirements in the COE to recommend to the Associate Dean in accordance with requirements for a graduate degree, college, and university graduate policies and procedures. The position assumes responsibility for program interface with relevant campus offices, administration, faculty, and all graduate degree students, including students in doctoral programs, in the COE. This work requires thorough knowledge of applicable GET system screens and university policy to ensure the accuracy of the information in admission, advisement, leaves of absence, advancement to candidacy, and fulfillment of requirements for satisfactory completion of degree programs. The incumbent works collaboratively with SSPs and other staff in the COE Office for Student Services and Credential Advisement Center and with faculty chairs and staff in Division Offices to ensure smooth processing for graduate admissions and processing for graduate program completion. The incumbent will perform other duties as assigned, including participation in the building evacuation team and preparation for college-wide events.

Required Qualifications & Experience: Incumbent must possess: the equivalent to four years of general office experience, which included providing ongoing work coordination and/or lead responsibilities with notable accountability for the work results of support staff or unit administrative function; extensive knowledge of the graduate programs, university and college graduate policy; excellent organizational skills; flexibility; effective use of technology systems; ability to work as part of a team under pressure to meet COE and University deadlines; and ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations while troubleshooting problematic programs and student issues. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.


California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: A bachelor's degree from an accredited college or four-year university is preferred.

Closing Date: Review of applications will begin on 5/16/2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678

Advertised: Pacific Daylight Time
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