State Aid Program Coordinator

Apply now Job no: 530202
Work type: Staff
Location: Los Angeles
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

Job No: 530202; 8/8/2023

Administrative Analyst/Specialist Exempt II
Student Financial Aid 

Salary Range: $5,022 - $9,083/Monthly 

Work Schedule: Full-Time, Monday – Friday, 8:00 a.m. to 5:00 p.m.; exempt classification.

Essential FunctionsUnder the general supervision of the Director and under the direct supervision of the Associate Director, the Coordinator oversees several highly specialized State Aid Programs for the aid office. The incumbent performs all duties related to the administration in delivering state aid programs in accordance with applicable state regulations as mandated by the California Student Aid Commission (CSAC). The professional staff member performs in the following areas: plan, lead, and direct complex activities of State aid programs requiring independent thinking and applying professional judgment, perform verification of applicant information that are of the most-complex situations for optimum solutions, perform on-going reconciliation with the following offices: Financial Aid, Student Financial Services, and the California Student Aid Commission (CSAC). The incumbent is expected to stay current with the program eligibility requirements, WebGrants systems-related update, and effectively communicates all updates/alerts to the financial aid staff regularly. The incumbent is responsible for program compliance, developing and maintaining the current State Aid Program Business Process Guides (BPG'S}, program compliance documentation, and workflow to maintain high productivity levels and provide quality customer service to prospective and continuing Cal State LA students; serve as a coordinator by planning, leading, and directing state aid activities requiring independent thinking and applying professional judgment. The program coordinator is responsible for several specialized state aid programs offered by the State of California (e.g., The Middle-Class Scholarship Program, California Dream Act Service Incentive Grant Program (DSIG), Learning-Aligned Employment (LAEP) Program, California Military Department GI Bill Award Program and future state aid programs mandated by the state budget. Each program having its unique processing rules and complexities require extreme attention to detail and requires learning of multiple automated web-based systems. Verify payments and reconcile disbursements are routinely as needed. Ensure that Cal State LA complies with California Student Aid Commission (CSAC) IPA (Institutional Participation Agreement}. The incumbent provides leadership in completing start-up activities for each aid year. The professional must attend seminars, conferences, workshops, analyze, modify, and implement gained practices and procedures to the current process to ensure compliance with regulations. As program coordinator, it is required that the global needs of these multi-million-dollar programs be managed and met.

Required Qualifications & Experience: A bachelor's degree from an accredited four-year college or university in one of the behavioral sciences, public or business administration, or a Job-related field, and four years of progressively responsible financial aid program coordination experience. A Master's degree in a job-related field may be substituted for one year of experience. Demonstrated working experience with student information systems, all Federal Student Aid systems such as FAA CPS Online, COD Online, NSLDS, and FAFSA on the Web; and with managing financial aid programs. The incumbent must have knowledge of Federal and State Financial Aid regulations and must demonstrate good written and verbal communication to students of and from diverse backgrounds. The incumbent must have the ability to learn PeopleSoft query manager, pop update processes, and CommGen tools; to apply the latest concepts, PeopleSoft, customer service-based technology systems, and communications strategies; interpret and apply university policies, rules, and regulations regarding financial aid; reason logically; ability to collect, compile, analyze, and evaluate technical data; carry out very complex assignments with limited detailed instructions; and to compose and appropriately format correspondence and statistical data reports. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.


California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.


As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.


Desired Qualifications: Demonstrated working experience with PeopleSoft. Demonstrated experience in a higher education setting. Demonstrated excellent written and verbal communication to students of and from diverse backgrounds. Ability to compose and appropriately format correspondence and statistical data reports. Knowledge of CSU and Cal State Los Angeles policies and procedures.

Closing Date: Review of applications will begin on August 22, 2023 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.


The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678


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