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About CSUF
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Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
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Job Summary
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It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Senior Advisor, Special Programs (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the general supervision of the Director of the Business Advising Center, the Special Programs Advisor is responsible for leading various aspects of different programs for example mentoring programs, overseeing enrollment programming and plays a crucial role in independently advising students, developing, implementing special programs, and collaborating with colleagues to enhance student engagement and retention within the College of Business and Economics, and is part of the student success team.
Additionally, the Senior Advisor, Special Programs is responsible for academic advisement and support to prospective, newly admitted, and continuing undergraduate business students, aiding them in navigating degree requirements, course selections, transcript evaluation, orientation, and university policies. The Senior Advisor, Special Programs works independently to determine appropriate advisement approaches to complex issues, utilizes campus resources effectively, and contributes to the enhancement of student retention and academic success through various special programs and initiatives.
The Senior Advisor, Special Programs will oversee multiple programs and will require strong leadership skills, program management abilities, organizational, and interpersonal skills to effectively recruit, train, and guide staff, mentors and mentees. Using a high degree of judgement is responsible for the implementation and assessment of the Peer Mentoring program which involves recruiting, hiring, and overseeing 10-30 mentors, as well as recruiting and coordinating with 80-300 mentees to ensure successful engagement. Oversee social events developed with the mentors to increase student belonging. Independently track student cohorts to ensure degree completion and provide necessary support. Responsible for developing and maintaining a database to monitor and track activities and outcomes of the mentorship program and other special programs. Identifies program needs and develops approaches for implementation.
Responsible for planning, developing, implementing, and evaluating specialized programs aimed at enhancing student enrollment and retention. Duties will include conducting outreach to newly admitted students, providing personalized support to assist them in accepting admission offers, and coordinating engaging programming tailored to the needs and interests of newly admitted students. As a member of the business advising team, the Senior Advisor, Special Programs will participate in learning activities, particularly in the areas of inclusive and equitable practices for student success. Will engage in professional development and lifelong learning of knowledge and skills in academic advising, tools, technologies, and best practices. Other duties as assigned.
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Essential Qualifications
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Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.
Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
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Additional Information
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California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).
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