About The University Corporation

The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life. https://www.csun.edu/tuc

Duties and Responsibilities:

Runs the daily operations of the Language, Speech and Hearing Center (LSHC) office

under the direction of the Center Coordinator and Department Chair. Acts as the primary

contact for clients, faculty and staff, and payers; schedules clients in the EMR and assists with hearing

aid orders. Receives and acts on authorizations for treatment, schedule patients, receives payments and prepares the monthly deposits and report, and receives and verifies the monthly financial report that is presented to the Coordinator and Department Chair, and reconciles client accounts. In addition, with the office staff, maintains supplies for use in the LSHC, makes purchases using purchase orders, checks, or credit cards, and notifies internal and external agencies of maintenance needs.

• Computer work, including but not limited to insurance payment, patient account, and budget reconciliation; using the various electronic medical record systems to schedule clients, add clients, or document billing information. Links to various insurance company billing systems to enter monthly billing. Responds to emails addressed to self or to the clinic (LSHC). Acts on invoices for clients and assists with computer-based hearing aid orders.
• Phone work, including but not limited to answering clinic office phones, calling case managers for authorizations, and responding to patient inquiries. Also includes calling supervisors and students when clients cancel; and assisting clients who receive therapy via tele practice with their zoom connections.
• Other work, as assigned, includes providing guidance to the clinic assistants and overseeing their work product; maintaining supplies and upkeep of the clinic areas, coordinating with other university or outside departments, communicating with the Center Coordinator and Department Chair about operations in the clinic. Provides oversight and training to other staff members.

Knowledge, Specialized Skills, and Abilities:

• Enthusiastic about working for an organization that helps children and adults with their communication and hearing needs.
• Microsoft Office suite, including word, excel, teams, and access.
• Electronic Medical Record and billing systems.
• Able to respond to and provide help to people with communication, hearing, or cognitive difficulties.
• Able to work as part of a team, a team that includes faculty, staff, and students (clinic assistants).
• Able to manage more than one task at a time, including taking care of clients at the front office window, managing the phones, and help faculty who walk in the office for help.
• Able to give clear instructions, and adapt the message if the instructions were not understood.
• Must be English/Spanish bilingual.

Pay, Benefits, & Work Schedule

This position is employed through The University Corporation (TUC).

The anticipated hiring range: $20.22 - $24.80/hour

Full Pay range: $16.85 - $24.80/hour

Time Base: Full-Time

Benefits: Medical, Dental, and Vision

General Information

THE SELECTED CANDIDATE IS REQUIRED TO PASS A THOROUGH DEPARTMENT LIVESCAN AND BACKGROUND INVESTIGATION.

How to Apply

Please complete the online application/resume upload submission process to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins Thursday, July 18 and will continue until the position is filled.  

To be considered in the initial review, applications must be submitted before the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.

For more detailed information on the application and hiring process, please view the link below:

http://www-admn.csun.edu/ohrs/employment/

Equal Employment Opportunity

The University Corporation is an Equal Opportunity Employer and prohibits discrimination based on race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.