Job No: 537833; 4/09/2024

FIRST YEAR CONNECTIONS TRANSITIONS ADVISOR
Student Services Professional III
University Learning Service/Early Academic Preparation

Salary Range: $5025 - $7159/Monthly

Work Schedule: Full-Time, Monday - Friday, 800 a.m. to 5:00 p.m.; exempt classification.

Essential Functions: Under the general supervision of the Director of Early Academic Preparation, the First Year Connections Transitions Advisor will take lead in implementing strategies that will support students as they transition from high school to a university setting. The incumbent will be responsible for providing advisement and student placement into appropriate first year required Math QR/WC courses during Summer Connections, at Orientation, and beyond- for all first-time students; facilitating group advising workshops; engaging in e-advising; developing and implementing targeted advising campaigns utilizing the Navigate LA platform, among other advising tools; and harnessing best practices in academic advisement and student success to support the University’s retention and graduation goals, including assisting students in need of additional services to forge a strong sense of belonging. The incumbent takes lead in supporting and providing placement information related to Math QR/WC to the college advising centers- Directors of Student Success and Advising (DSSAs) and work closely with Early Alert Coordinators. By analyzing a wide variety of campus data, the incumbent develops strategies focused on best practices to help close the equity gap and improve retention and persistence rates. The incumbent will participate in university-wide activities, such as Orientation, attend Preview Day, Eagle Fest, and other relevant campus events to promote participation and completion of first year Math QR/WC courses year-round. The incumbent will need to possess a high degree of independence, judgment, and persuasiveness, and professional skills and knowledge related to advising, student support services and assist with administrative planning to develop creative solutions related to advising service and delivery for first-time students. The incumbent will keep current on university policies and procedures, including maintaining in-depth knowledge of General Education and University requirements, interpreting test results, and an understanding of placing students in appropriate Math QR/WC courses based on major and category placement utilizing multiple measures set by the Chancellor's Office. The incumbent will serve as a resource for the campus community and assist in presenting, reviewing and updating materials related First Year Connections, Summer Connections-Early Start Courses, placement policies, and completion information related to Math QR/WC. Incumbent will participate in DSSA meetings and presentations and provide trainings during Advisor Forums and workshops as needed.

Required Qualifications & Experience: Equivalent to graduation from an accredited four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Three years of professional experience in one of the student services program areas or in a related field. A master’s degree in counseling or related field may be substituted for 1 year of experience. Additional specialized experience during which the incumbent has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Must possess; excellent written and oral communication skills; interpersonal and organizational skills and public speaking skills. Ability to: lead and plan strategic retention efforts and trainings; apply a working knowledge of academic advisement (including counseling skills and techniques) to support major selection and student success; interpret and apply policies and procedures; gather and analyze data to inform advising interventions and campaigns; and draw valid conclusions and make appropriate recommendations related to accomplishing academic goals; present clear and concise information orally and in writing, including the ability to communicate by phone and email; lead, plan, organize, and prioritize work; develop and maintain database systems; multi-task, complete assignments in a timely fashion, and work under pressure. Must be computer literate and proficient in standard word processing and database software including Microsoft Word, Excel, Outlook and PowerPoint. The incumbent must also establish and maintain cooperative working relationships with staff, faculty, administrators, student organizations, and other campus stakeholders; and exercise tact, courtesy, alertness, and good judgment when responding to others. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications: Experience working on a college campus; knowledge of: CSU admission criteria for first-time freshmen students; CSU General Education requirements; general University policies and procedures; and career opportunities for a variety of majors. Familiarity with the Navigate LA, PeopleSoft system or similar university operating student information system/student advisement system.

Closing Date: Review of applications will begin on April 23, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply.  Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

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